About Doctor Direct

About company

DoctorDirect.com is a secure and easy to use web application developed with the Microsoft .net framework (asp.net C#) that lets patients book appointments with their Health Care Professionals through the Internet. Patients can book appointments with physicians who use the stand-alone version of our scheduler as well as with physicians using an EMR that is connected to our patient system. Started in 2007, the DocteurDirect.com solution was launched after many years of planning and development by Health Care Professionals (family physicians, specialists and secretarial staff) keeping all the components of scheduling practices in mind. DoctorDirect.com is a project based in the Montreal area and is led by Dr. Brian Morris, a urologist practicing in Montreal, Quebec, Canada.

History

In 2005, Dr. Brian Morris along with a group of knowledgeable and committed investors, formed a company in order to develop a project whereby:

• Patients would be empowered to arrange their own appointments with their doctors using the Internet.
• Patients would be able to find a new doctor accepting new patients.
• Semi urgent cases could be seen in Doctors’ offices rather than waiting endlessly in emergency departments.
• Newly graduated physicians could begin to fill their agendas allowing patients who don’t have a physician to obtain a family doctor in a timely manner.
• Health Care Professionals and their staff could save time from administrative scheduling tasks and concentrate more on essential patient services.

The goal of this project was to find an appropriate use of technology to improve the health care system.

Development:

Using the planning and research carried out by Health Care Professionals (family physicians, specialists and secretarial staff) and by keeping all the components of scheduling practices in mind Doctor Direct solution was developed.

Testing:

When the Doctordirect solution was developed in 2007, Dr. Morris was the first physician to install the software in his office in Westmount in order to fully test the solution before going to market. During the 2 years of its testing phase the solution was consistently upgraded with feedback both from patients and clinic staff. A billing system related to RAMQ, facturation.net and a local invoicing system was also made available during the testing phase.

Expansion:

The DoctorDirect solution was presented to the Collège des Médecins de Québec as well as to the Féderation des Médecins Spécialists de Quebec. Later on it was presented at numerous doctors’ conferences and IT trade shows across Quebec.

DoctorDirect successfully partnered with KinLogix; a reputed Quebec based EMR Company, by integrating with its EMR to provide doctors the combined benefits of both products. In 2010 DoctorDirect finished a pilot project, which offered the software free of charge for the first 30 physicians who signed up on the system. As of now DoctorDirect is a complete product, which has been thoroughly tested and is fully secure. With more than 100,000 patients registered, DoctorDirect has been successful in delivering all the benefits that it promised.